BUSINESS FOR RESTAURANT OWNERS AND CHEFS

Great Zakka is thrilled to offer restaurant owners and chefs special wholesale discounts on our exquisite tableware.

We understand the importance of creating a unique dining experience for your customers. Our Japanese tableware is not only functional but also reflects the rich cultural heritage and thoughtful craftsmanship behind its design.

By choosing Great Zakka's tableware, you'll elevate the presentation of your dishes and provide an unforgettable dining experience. Each piece tells a fascinating story that adds depth and emotion to your culinary creations.

As your dedicated partner, we are committed to supporting your business growth with exclusive offers and personalized purchasing options.

Contact us now to make Great Zakka's tableware the standout choice for your restaurant and delight your customers with a touch of sophistication during their dining moments.

Register Wholesale Program

FAQs

We offer free shipping in the U.S. on orders over$99. If your order is under$99, we simply charge the flat shipping rate$10

All orders will be shipped from New York, Shipping is offered through USPS or UPS.

If your order includes pre-ordered items, we will ship them as soon as they are restocked, typically within 1 to 2 months.

Artisans create each piece is handcrafted by artisans and delivered on a first-come, first-served basis. Your patience is highly appreciated.

We take great care in packing your products for a trouble-free delivery. While we ship hundreds of packages monthly, only a few experience issues.

Rest assured, we guarantee that your products will arrive in perfect condition. If any items are damaged during shipping, please contact our customer support within 14 days with a detailed photo, and we will promptly exchange or refund your order.

Customer Service: info@greatzakka.com

To check your package's delivery status, refer to the shipping notification email. If the package hasn't been shipped and you haven't received a notification, please contact Customer Support with your order number and email for the latest information.

If you know your tracking number, you can also track your package through each shipping carrier's website.

【Tracking page】

USPS

https://tools.usps.com/go/TrackConfirmAction_input

UPS

https://www.ups.com/track?loc=en_US&requester=ST/

We only replace items if they are defective or damaged upon arrival or within 14 days. Please note that regular abrasion from manufacturing or delivery is not covered.

To proceed with an exchange, contact our Customer Support with pictures showing the issue. Once we confirm the condition, we'll arrange either a refund or an exchange. Please be aware that refunds may apply if items are discontinued or pending.

Requests made after 14 days of arrival will be considered invalid as we cannot determine the cause of damage or defect.

For any concerns, reach out to Customer Support at info@greatzakka.com. We cover the shipping costs for returns and redelivery if products are defective or incorrect.