Shipping Policy

Shipping Policy

Holiday Shipping 2026

Shopping for a holiday gift? Great Zakka ships from New York. We recommend ordering early, especially during November and December. Orders are typically processed within 1–2 business days, excluding weekends and holidays, but processing can take longer during peak periods. Transit times vary by destination and service. Checkout delivery estimates are not guaranteed Christmas delivery dates. For time-sensitive gifts, please contact us before ordering. Express shipping may be available at checkout.

Where We Ship

Great Zakka currently offers online checkout shipping within the United States and to Canada. All orders ship from our New York fulfillment locations. For delivery to a country outside the U.S. or Canada, please contact us before ordering to ask whether a special shipping arrangement is possible. Other countries are not currently standard checkout destinations.

Shipping Within the United States

Standard shipping: $10 for eligible orders under $99. Free standard shipping is available for eligible U.S. orders of $99 or more. Express shipping: $35 where offered at checkout. Available methods and final rates are displayed at checkout.

Shipping to Canada

Standard shipping: $25 USD for eligible Canadian orders below $300 USD. Free standard shipping is available for eligible Canadian orders of $300 USD or more. Any applicable import duties, taxes, or other cross-border charges may be separate from the shipping fee. Please review the final rate and any charges shown at checkout.

International Customs, Duties, Taxes & Brokerage Fees

Orders shipped outside the United States, including orders to Canada, may be subject to import duties, GST/HST or other applicable taxes, customs clearance charges, and carrier brokerage or processing fees. These charges are determined by customs authorities and/or the shipping carrier and are not included in the shipping charge unless explicitly stated at checkout.

The recipient is responsible for any applicable import duties, taxes, customs brokerage fees, and related carrier charges, unless Great Zakka expressly states otherwise at checkout. The amount, if any, depends on the destination, merchandise, declared value, and shipping service. Great Zakka cannot guarantee that a shipment will be free of import-related charges.

For Canadian orders, UPS Standard and other shipping services may have different customs brokerage fee structures. We recommend reviewing potential import costs before placing an order. If you have questions about shipping options, please contact info@greatzakka.com.

Processing Time

Orders are typically processed within 1–2 business days, excluding weekends and holidays. Processing may take longer during peak holiday periods or when special arrangements are needed. Processing time is separate from transit time.

Delivery Estimates and Urgent Orders

Available shipping methods, charges, and delivery estimates are displayed at checkout. Delivery dates are estimates rather than guarantees. If an order is time-sensitive, please contact us before purchasing.

Tracking

Once your order ships, you will receive an email with tracking information. Tracking may take up to 24 hours to begin showing updates.

For shipping questions, contact info@greatzakka.com.